How to access your car insurance policy documents
Getting your car insurance documents is quick and easy. Whether you’ve just bought your policy or need to check something later, there are a few simple ways to access everything you need.
Check your confirmation email
When you buy your policy, we’ll send you a confirmation email straight away.
This email includes:
A link to your online customer portal MyPizza
Instructions on how to access your documents
Your policy start date and reference number
Top tip: If you can’t see the email, check your junk or spam folder.
Access your documents via the online portal
The easiest way to view and download your documents is through our online customer portal MyPizza.
Once logged in, you can:
View and download your policy schedule and certificate of motor insurance
View and download your full policy wording
Check cover details and add-ons
Access documents anytime, day or night
You can log in directly via our website by selecting MyPIzza.
How to create an account
If you’re not registered yet, you can create an account in just a few steps:
Step 1: start registration
Select Create an account on the sign-in page.
Step 2: enter your details
You’ll be asked to provide:
Your email address
A password
Confirm password
Step 3: create a secure password
Your password must:
Be at least 8 characters long
Contain both uppercase and lowercase letters
Include at least one number
Include at least one special character
Step 4: accept terms
Before continuing, you must actively confirm that you’ve read and agreed to our Terms of Business and Privacy Policy.
Click Create account to proceed.
Step 5: verify your email
We’ll send a 6-digit verification code to your email address.
The code is valid for 10 minutes
Step 6: enter verification code
Enter the 6-digit code on the verification screen to complete your registration
Forgotten your password?
No problem — it happens.
If you’ve forgotten your password:
Go to the customer login page within MyPizza on our website
Select Forgotten password
Enter the email address you used when buying your policy
Follow the reset link sent to your email
You’ll be back into your account in just a few minutes.
Accessing documents without the email
If you no longer have your confirmation email, you can still access your documents directly through our website.
Simply:
Visit our website
Select MyPizza Login
Enter your email address and password
Once logged in, all your policy documents will be available to view or download.
Need a copy sent to you?
If you’re unable to access the portal or need help:
Our support team can resend your document link
We can help you reset your login details
We can talk you through accessing the portal step by step
Good to know: Keeping your documents in the online portal means you’ll always have the most up to date version if anything changes during your policy.