At Pizza, we’re here to make sure you get great products, clear information, and friendly support. Providing good customer outcomes is our priority. Here’s how we will deliver:
What we promise
Carefully selected products
Specifically created to deliver real value and peace of mind.
Continuously evaluated to keep up with your expectations.
Clear and simple info
No confusing jargon—just the facts you need, when you need them.
We’ll give you key details at every step, from purchase to renewal.
Support when you need it
Quick and friendly help via email or our support channel PizzaChat.
Extra care for vulnerable customers, with a trained team ready to adapt.
Fair and transparent pricing
We regularly review prices to make sure you’re getting good value.
Any fees or extra costs? You’ll know about them upfront.
Keeping ourselves accountable
We track feedback and fix issues fast.
Our team checks everything regularly to ensure we’re staying on track.
We update this policy every year to keep improving for you.
Our goal is simple: to serve you better every step of the way. Got a question? Let us know and we’ll be happy to help!