Making and Managing Payments on Your Car Insurance Policy
Keeping your payments up to date helps make sure your cover stays active and avoids unnecessary charges or disruption. Below is everything you need to know about how payments work and where to get help if you need it.
How Do I Pay for My Policy?
You can usually choose to:
Pay annually in one payment, or
Pay monthly by instalments (subject to acceptance)
If you choose to pay monthly, your payments are arranged through and managed by Premium Credit, our finance partner.
Who Are Premium Credit?
Premium Credit is a specialist insurance finance provider.
If you pay monthly:
Premium Credit will set up and manage your instalment plan
Payments are usually taken by Direct Debit
Your finance agreement is separate from your insurance policy
You’ll receive full details of your payment plan and any interest charges when you set it up and in the finance agreement sent after purchase.
What Happens If I Miss a Monthly Instalment?
If a payment is missed:
You may be contacted by Premium Credit to collect the payment
A late payment fee may be applied by Premium Credit
If the payment isn’t settled within the stated timelines, your policy could be cancelled
Important: If your policy is cancelled for non-payment, you may be left without cover and it could affect future insurance prices.
Top tip: Make sure there are enough funds in your account on the payment due date to avoid issues.
Can I Change My Bank Details for Monthly Payments?
Yes, you can update your bank details:
Through your online Premium Credit account, or
By contacting Premium Credit’s support team directly on 0344 736 9820
Updating your details as soon as possible helps prevent missed payments.
Can I Change My Payment Due Date?
This depends on the terms of your finance agreement.
In most cases:
Payment dates may be able to be brought forward
They usually cannot be pushed back
To check what’s possible, you’ll need to contact Premium Credit directly.
How Much Interest Will I Pay?
If you choose monthly instalments:
An interest charge may apply
The interest rate and total amount payable will be clearly shown before you agree to the payment plan
There is no interest when paying annually in one lump sum.
What If I’m Struggling to Make Payments?
If you’re finding it difficult to keep up with payments, it’s important to act early.
You can:
Use our PizzaChat facility to discuss possible options
Check whether changing your payment method or date may help
Speak to our support team for guidance on your policy
Getting in touch early can help avoid cancellation and additional charges.
Managing Payments Online
Using your online account makes it easier to stay in control.
You can:
Check upcoming payment dates
View payment history
Update payment details
Access finance documents
Good to know: Keeping your payments up to date helps ensure your cover remains valid and gives you one less thing to worry about.
If you need help at any stage, we’re here to support you.